How to submit a complaint in online casinos
The rise of the Internet has led to the emergence of numerous new forms of gambling. Online casinos provide a wide range of games such as slots, blackjack, roulette, baccarat and video poker. Allowing players from around the globe to gamble from their homes without having to leave the comfort of their living room. Let’s see in the article below how to submit a complaint in online casinos.
Go to your casino’s website or via mobile app:
you will first need to navigate to the homepage or mobile app depending on which site/app you are visiting. You can do this by typing the URL in your address bar (in the case of desktop computers). Or opening up Safari on iOS devices. Once you have reached the correct page simply follow the instructions.
Log into your account:
Once you’ve arrived at the right page – you’ll be asked for your username and password. If they’re not already set then click the ‘Forgot my username or Password’ link located on the login page and enter the email address that you used when setting up an account with them and you should get a message saying “Your username or password is incorrect.”If you haven’t changed it since registering then you probably won’t be able to log in anyway so if that doesn’t work try using another method listed here.
Submit a complaint:
Click on where it says ‘Submit a Complaint’. This is usually on the top left-hand side of the screen but is sometimes hidden behind further menus. This will take you through to the appropriate section for submitting a complaint. Remember what you want to complain about before clicking anything just to make sure it is open to complaints!
In conclusion, there are many types of online casinos available but if you choose carefully you’ll find one that suits you perfectly. In addition to offering various payment methods, some sites also offer loyalty schemes and other incentives to keep customers happy.